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GENERAL AWARENESS QUESTIONS

1. The concept that a subordinate should have only one superior to whom he or she is directly
responsible is known as:
(a) Span of control.
(b) Unity of command.
(c) Chain of command.
(d) Authority control.

 2. Which one of the following appraisal methods combines the benefits of narratives, critical incidents
and quantified scales by assigning scale points with specific examples of good or poor performance?
(a) Forced distribution
(b) Alternation ranking
(c) Behaviourally anchored rating scale
(d) Graphic rating scale

 3. A ‘SMART’ mnemomic criterion is used in:
(a) Selection process.
(b) Job rotation.
(c) Performance management.
(d) Compensation management.

 4. Outplacement is the process of:
(a) removal of employees from the job.
(b) transferring the employee out of the country.
(c) helping redundant employees to find new job.
(d) sending the employee on deputation to other organizations

 5. The principles of natural justice have emanated from:
(a) religious doctrines.
(b) constitutional law.
(c) common law.
(d) social norms.

 6. If an aggrieved employee is NOT satisfied with the proceedings of the enquiry, he may ask for:
(a) ‘ex-parte’ enquiry.
(b) ‘de-novo’ enquiry.
(c) legal enquiry.
(d) domestic enquiry

 7. In case of disciplinary action, the principles of natural justice have given rise to which one of the
following procedural safeguards?
(a) Charge-sheet
(b) Punishment without enquiry
(c) Disproportionate punishment
(d) First information report

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